Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Chan

Ron Chan

October 28, 2024

5  out of  5
rating by Ron Chan
"Karen & Stephanie are always very responsive to my questions. My family and I have been with Phil for over 40 years!"
Profile photo of Larry Piaskowy

Larry Piaskowy

October 2, 2024

5  out of  5
rating by Larry Piaskowy
"Dian and the team here are fantastic. Alway the most helpful in stressful situations."
Profile photo of MITCHELL MERRICK

MITCHELL MERRICK

October 2, 2024

5  out of  5
rating by MITCHELL MERRICK
"This office is so caring. I love Diana, Karen and Stephanie. They always go the extra mile. I was a client of Dick Russell's and when he retired I moved over to Phil Bertetta. I have been with this office since moving here in 1991. They have helped me with all accidents, renter's insurance and most things keeping me up-to-date with my car insurance. If you join them you will love them. Nothing, but great service."
Profile photo of Chris Randall

Chris Randall

October 1, 2024

5  out of  5
rating by Chris Randall
"The folks at Phil's office offer fast and friendly quotes and service."
Profile photo of Addie Roden

Addie Roden

September 25, 2024

5  out of  5
rating by Addie Roden
"Phil and his team were always readily available to help, knowledgeable, and pleasant to work with!"
Profile photo of Neal Snyder

Neal Snyder

September 18, 2024

5  out of  5
rating by Neal Snyder
"I have a history with Phil’s office going back to 1988, and have stuck with him because of the quick, responsive, detailed help and advice I’ve received. I have fond memories of my kids being encouraged with a light touch to be responsible drivers when they turned 16 Advice and choices are always laid out with clarity. I recommend them unconditionally. Second entry a year or two later: Still great , thoughtful, experience"
We responded:
"Thank you so much for your kind words and positive review. Your loyalty means a lot to me and my staff. We will continue to give you the best service we can. "
Profile photo of Chris Kenton

Chris Kenton

September 18, 2024

5  out of  5
rating by Chris Kenton
"I’ve been a customer of Phil and team for more than 20 years, through some small mishaps and one certified disaster. They’ve always had my back, always answer the phone with a real person, and are always knowledgeable about how we should adjust our coverage to current events and circumstances. “Pundits” say you should change your insurance company every few years to save a few bucks. I would never trade small savings for the kind of service and support Phil, Stephanie and Dian have delivered consistently for decades."
We responded:
"Thank you Chris for this review and your trust and loyalty all of these years. We appreciate your confidence in our office."
Profile photo of Tim Fender

Tim Fender

September 13, 2024

5  out of  5
rating by Tim Fender
"Before moving out of state I was a customer with Phil's office going back to 1996. In that time, Phil and his staff were always friendly, helpful, and attentive to all of my insurance needs. They conducted regular policy reviews to insure my coverage was appropriate and helped me save countless dollars on premiums. If you need insurance in the Bay Area, I strongly recommend giving State Farm and Phil Bertetta a call. 5 stars!"
We responded:
"Thank you Tim for this wonderful review and your loyalty. It has been a pleasure having you in our office. We wish you the best."
Profile photo of Christopher Tyler

Christopher Tyler

August 28, 2024

5  out of  5
rating by Christopher Tyler
"Helpful staff with some of the best coverage rates in town."
We responded:
"Thank you, Christopher for this review. We appreciate your business."
Profile photo of Joanne Sutro

Joanne Sutro

August 23, 2024

5  out of  5
rating by Joanne Sutro
"I feel fortunate to have had Phil Bertetta as my insurance agent for more than twenty years. He and Dian are knowledgeable, professional, kind, and very responsive. They stay on top of changes in the industry as well as at State Farm, and just identified a way to update my homeowners policy to increase my coverage, while significantly lowering my cost!"
We responded:
"Thank you, Joanne for your kind words and loyalty."
Profile photo of Felicia Tsang

Felicia Tsang

August 10, 2024

5  out of  5
rating by Felicia Tsang
"I’ve had the pleasure of working with Stephanie and her team for many years. They are consistently responsive and helpful, and over time, they have become more than just my insurance providers—they’ve become trusted friends. They always take the time to answer all of my questions and ensure that I’m thoroughly protected in every way possible."
We responded:
"Thank you, Felicia for this review and trust with us with your insurance needs."
Profile photo of Ernie Luppi

Ernie Luppi

August 9, 2024

4  out of  5
rating by Ernie Luppi
"I recently had a change made on a policy of mine and the transaction was well handled and done in a timely manner."
We responded:
"Thank you, Ernie for this review."
Profile photo of Jonathan Dreyer

Jonathan Dreyer

August 6, 2024

5  out of  5
rating by Jonathan Dreyer
"Responsive service"
We responded:
"Thank you, Jonathan! We appreciate your business and review."
Profile photo of Ned Wilcox

Ned Wilcox

August 6, 2024

5  out of  5
rating by Ned Wilcox
"Dian was easy to communicate with, clear and knowledgeable."
We responded:
"Thank you, Ned for taking the time to write this review."
Profile photo of Jamie Sur

Jamie Sur

July 26, 2024

5  out of  5
rating by Jamie Sur
"Phil and his staff provide excellent service. We have been with Phil for many years - too many to count! ;) Our questions are always answered in a timely manner and the staff is efficient and always courteous."
We responded:
"Thank you, Jamie for taking the time to write this review. We appreciate your business and loyalty through the years."
Profile photo of Nick Greer

Nick Greer

May 23, 2024

5  out of  5
rating by Nick Greer
"Great service. Very considerate. Stephanie is so helpful!"
We responded:
"Thank you, Nick for taking the time for this nice review. We appreciate your business and loyalty."
Profile photo of Martin Mennen

Martin Mennen

May 16, 2024

5  out of  5
rating by Martin Mennen
"Consistently excellent timely service!"
We responded:
"Thank you, Martin for this review and allowing us to serve your insurance needs."
Profile photo of Zach Hauser

Zach Hauser

May 6, 2024

5  out of  5
rating by Zach Hauser
"The staff at this office (in particular, Stephanie and Dian!) are amazing. It's profoundly reassuring to know that if I ever have a question or need help navigating the complexities of insurance, they're just a phone call away. They're generous with their time and are happy to take as long as you need to explain details and offer sound advice."
We responded:
"Thank you, Zach for all of your kind words. We appreciate you and we are happy to assist you with your insurance needs."
Profile photo of Shannon Wing

Shannon Wing

April 25, 2024

5  out of  5
rating by Shannon Wing
"We've worked with the agents here for years and they have always been super responsive and helpful. I want to give a shout out to Dian especially for giving me the heads up before any rate changes and helping to keep rates as low as possible. It is very clear when talking to her that she has a lot of empathy for customers, and is very pleasant to work with!"
We responded:
"Thank you, Shannon for taking the time and writing this awesome review. We appreciate your business and loyalty."
Profile photo of Brian Carr

Brian Carr

April 10, 2024

5  out of  5
rating by Brian Carr
"I have been insured through Phil Bertetta's State Farm agency for over 20 years now. They work with me to ensure I get the fairest rates for coverage and I feel like they truly know me as a person. Even though we don't talk often, I am on a first name basis with everyone in the office because they are so friendly and helpful. You want an agent that has your back and Phil Beretta's office has shown that with me through the years. They have earned my respect and loyalty and I think you'll be rewarded if you decide to use them as your insurance agent."
We responded:
"Thank you for taking the time for this wonderful review and we appreciate your loyalty and trust. "
Profile photo of Stacey Henderson

Stacey Henderson

April 3, 2024

5  out of  5
rating by Stacey Henderson
"I have had the best service from them! When I first got my car insurance, I lived in San Francisco, and his office was just down the street from my apartment. In 1985 I bought my house in Marin and was glad to keep him as my agent. He and his office staff has always been there for me. It's almost 40 years now! If there were 6 stars instead of 5, I'd give that!"
We responded:
"Thank you, Stacey. We love your 6 stars review and appreciate your loyalty and trust over the last 40 years. "
Profile photo of Jerry Byer

Jerry Byer

March 22, 2024

5  out of  5
rating by Jerry Byer
"If you are looking for an office with people that truly care and believe in looking out for you, I would highly recommend Phil Bertetta as your Stare Farm Insurance Agent."
We responded:
"Thank you, Jerry for taking the time to write this wonderful review! We appreciate your loyalty."
Profile photo of Glenn Snyder

Glenn Snyder

March 21, 2024

5  out of  5
rating by Glenn Snyder
"Phil Bertetta and his team has always been highly responsive to our needs regarding new policies, modeling coverage options of policies, and assistance at times of claims. We’ve been working with them for nearly 30 years!"
We responded:
"Thank you, Glenn! We enjoy working with you and your family."
Profile photo of john nguyen

john nguyen

March 21, 2024

5  out of  5
rating by john nguyen
"Excellent agent and very helpful every call make to the office."
We responded:
"Thank you, John for the recognition. We appreciate you."
Profile photo of El Scott

El Scott

March 7, 2024

5  out of  5
rating by El Scott
"Phil and his team effectively mange our multiple policies and ask questions or suggest changes to keep rates at realistic levels. They know our needs and are very responsive when we have questions or concerns. We have been with them for decades because others can't match the quality of coverage."
We responded:
"Thank you, El for this awesome review. We appreciate your trust with our office. "