Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Stirling

Patricia Stirling

April 30, 2026

5  out of  5
rating by Patricia Stirling
"Phil and his team at State Farm are knowledgeable and responsive! We recently joined their client list and are very pleased with the customer service we have received to date."
Profile photo of Leslie Hunter

Leslie Hunter

April 29, 2026

5  out of  5
rating by Leslie Hunter
"I have had an amazing experience with Phil and his team. I have been with him for over 25 years! I have always had exceptional customer service. I can’t thank them for all their hard work and detailed follow up. I would recommend to anyone looking for a great insurance agent and team!"
Profile photo of Bill Cooper

Bill Cooper

April 27, 2026

5  out of  5
rating by Bill Cooper
"Phil Bertetta's office has covered my cars for as long as I can remember. His office has consistently been helpful and considerate, giving excellent advice on policy questions and anticipating my needs."
We responded:
"Hi Bill, Thanks so much for taking the time to share your positive experience with my office! We appreciate your loyalty."
Profile photo of Steve

Steve

April 24, 2026

5  out of  5
rating by Steve
"I've had a great experience working with State Farm agent Phil Bertetta and his team. They are knowledgeable, professional and always take the time to explain things clearly . Karen went out of her way to meet with me on a saturday to review and advise of policy coverages to keep everything current. Karen and Phil truly care about their customers and go the extra mile to provide excellent service. I highly recommend them if you are looking for an insurance office you can trust. I have been with them for over 30 years and I will be your customer for life."
We responded:
"Hi Steve, we appreciate the time you took to give us such a great review! It's feedback like yours that reminds us why we do what we do. If you ever have any questions, please don't hesitate to reach out to our team. It is a pleasure to assist you."
Profile photo of Debbie Pfeiffer

Debbie Pfeiffer

April 16, 2026

5  out of  5
rating by Debbie Pfeiffer
"Phil Bertette has been my Home and Auto insurance carrier for many years. Phil has always been very responsive. I recommend him. Debbue"
We responded:
"Hi Debbie, we appreciate the time you took to give us such a great review! We appreciate your loyalty. We work hard to provide customers with a great experience and look forward to continuing to do the same for you."
Profile photo of Janet McGee

Janet McGee

April 8, 2026

5  out of  5
rating by Janet McGee
"We’ve worked with Phil Bertetta and his wonderful team for decades. Always helpful, professional and responsive."
We responded:
"Dear Janet, Thanks for the kind words! Hearing that your experience went well really makes our day. "
Profile photo of Lisa Dinelli

Lisa Dinelli

April 8, 2026

5  out of  5
rating by Lisa Dinelli
"Exceptional service and team!"
We responded:
"Dear Lisa, We appreciate the time you took to give us such a great rating! We're thrilled that you've had a great experience at our office. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
Profile photo of Wes Clark

Wes Clark

March 19, 2026

5  out of  5
rating by Wes Clark
"Been my insurance guy since 1978. I value loyalty. Phil and his staff had always had his costumer's best interest as a guiding light."
We responded:
"Thank you for the wonderful review and we also appreciate your loyalty."
Profile photo of Bob Hill

Bob Hill

March 3, 2026

5  out of  5
rating by Bob Hill
"Dian listens well, responds promptly with good ideas!"
We responded:
"Thank you Bob for this wonderful review. We appreciate you as our policyholder."
Profile photo of Mary McCutcheon

Mary McCutcheon

February 27, 2026

5  out of  5
rating by Mary McCutcheon
"Phil, Dian and the rest of the team are extremely responsive, knowledgeable and focused on getting us the right product."
We responded:
"Dear Mary, Thank you for this wonderful review and your loyalty to our office all of these years. "
Profile photo of Mark Vega

Mark Vega

February 25, 2026

5  out of  5
rating by Mark Vega
"We have been working with Phil and his team for over 35 years. As we have gone though different parts of our life journey we feel that they have been a valuable partner to help protect us us navigate various life experiences. We highly recommend working with Phil and his stellar team!"
We responded:
"Thank you, Mark for taking the time to write this great review and for your loyalty and trust in our office."
Profile photo of K Rowe

K Rowe

February 10, 2026

5  out of  5
rating by K Rowe
"Very helpful! All staff members provided detailed information with very quick response!"
We responded:
"Dear Ms. Rowe, Thank you for taking the time to give our office this review. We appreciate it very much. "
Profile photo of Jan Little

Jan Little

January 13, 2026

5  out of  5
rating by Jan Little
"Phil Bertetta has been my State Farm agent for over 30 years. Throughout that time I have always received excellent service from Phil and his staff. They are responsive and caring and effective."
We responded:
"Thank you taking the time to write this review, we value your business and your loyalty!"
Profile photo of Saul Cristales

Saul Cristales

January 12, 2026

5  out of  5
rating by Saul Cristales
"What a great service Stephanie Great customers service always polite and have an answer for everything. Because of her I still member of State Farm. Great job Stephanie. You ate the best. Saul"
We responded:
"Hello Saul, We're delighted to hear about your experience, thanks for sharing. We're here for you anytime!"
Profile photo of Richard F. Oliver II

Richard F. Oliver II

October 31, 2025

5  out of  5
rating by Richard F. Oliver II
"Phil Bertetta has been my "Good Neighbor" Agent for since the 1980's. He has covered us with our Home ,Cars, Motorcycles & Rentals. Phil and his awesome.team has always been there with patience and assistance, making sure I was always covered for whatever came next… Thanks, Phil"
We responded:
"Thank you Richard for this wonderful review. We appreciate your loyalty and the trust in our office."
Profile photo of J W

J W

September 30, 2025

5  out of  5
rating by J W
"I just started my claim, so far, everything is moving forward as expected."
We responded:
"Thank for your review. I am glad it's working out for you so far. "
Profile photo of Cathy Rice

Cathy Rice

September 25, 2025

5  out of  5
rating by Cathy Rice
"The entire staff at this office respond quickly, answer questions thoroughly and offer guidance and support with policies and claims."
We responded:
"Thank you for the nice review, Cathy! Our office strives to provide the best service possible. "
Profile photo of susan green

susan green

September 20, 2025

5  out of  5
rating by susan green
"For decades Phil Bertetta has been my State Farm agent for my office liability insurance. He and his staff have always guided me through any related issues I've encountered. It is such a relief in this day and age, to pick up the phone and know there is going to be someone on the other end of the line ready, and seemingly happy to help. I am forever grateful for the personal service they provide."
We responded:
"Hi Susan! I appreciate your loyalty all these years. Thank you for this wonderful review. We are always here for you. Take care always."
Profile photo of G K Edlin

G K Edlin

September 18, 2025

5  out of  5
rating by G K Edlin
"Phil and his team have been taking care of my family’s insurance needs for over 30 years. We’ve had more than a dozen policies for different vehicles and homes and will continue to choose them for the next one. All of the agents go the extra mile to make sure we have the right coverage at the best rate possible. I can’t think of any other business relationship that has been this consistent and dependable over the years."
We responded:
"Hey Gabriel! So nice to see this review from you. Thank you for trusting us with your insurance needs. Your loyalty is greatly appreciated. "
Profile photo of Michael

Michael

September 16, 2025

5  out of  5
rating by Michael
"A warm and thoughtful customer service experience from our State Farm representative that handled our family’s death benefit payout. Thank you Dian"
We responded:
"Dear Michael! Our sincere condolences on the loss of your brother. I am glad that we are able to process the claim in a timely manner. Warm regards, Phil and team"
Profile photo of Paul Baker

Paul Baker

September 16, 2025

5  out of  5
rating by Paul Baker
"Phil and his team have been my insurance carrier for years now. I especially like how i get both a Safe Driver or Minimal Miles discount, AND one for combo'ing home and auto. Big Plus--their office is on Geary, only a 10 min walk from my apt. I go down and chat w/ Phil or his staff any time I have questions. Ha ha--try *that* w/ some of these online-only places! You are lucky if anyone answers the phone. If not, you are STUCK with a) some 15-level phone selection tree (none of which steps actually match what you want to do) or b) an AI Chat "Assistant" that is dumber than a rock and seems not to've been trained on any English used in the past 100 years (Yes, OK..I'm sure it does well when you speak in Elizabethan English like Shakespeare). Your choice! Tip---go with Phil."
We responded:
"Hi Paul! Thank you for this awesome review. We enjoy seeing you and taking care of your insurance needs. See you around."
Profile photo of Pei Feng Sun

Pei Feng Sun

September 11, 2025

5  out of  5
rating by Pei Feng Sun
"We have been with Phil Bertetta's team for over 30 years. The staff is always personable and attentive. Every time I call, they are always happy to assist, and they respond to our request (however trivia) right away. Thank you everyone in that office!"
We responded:
"Thank you for this wonderful review. We appreciate your kind words and loyalty to our office. "
Profile photo of John Morgan

John Morgan

September 10, 2025

5  out of  5
rating by John Morgan
"Great experience with Dian, walked me through a complicated sequence of steps, and was very patient and helpful."
Profile photo of Erik T.

Erik T.

September 6, 2025

5  out of  5
rating by Erik T.
"I highly recommend Phil Bertetta State Farm. Their customer service has always been exemplary."
We responded:
"Thank you Erik for this 5 star review. We enjoyed working with you and your family. All the best to you. "
Profile photo of Arnie Malin

Arnie Malin

August 27, 2025

5  out of  5
rating by Arnie Malin
"These people are outstanding! I’ve been with them for over 20 years!"
We responded:
"Thank your Mr. Malin for your 5 star review. We appreciate your loyalty to our office and to State Farm."