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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hilda De la Rosa

August 15, 2025

5  out of  5
rating by Hilda De la Rosa
"We have been with StateFarm for 14 years. My husband and I decided to transfer to another agent recently, and had the pleasure of working with DIAN KWONG. Dian was a real delight to work with. Her customer service is second to none. She made the insurance transfer process a walk in the park. Dian is very friendly, knowledgeable, reliable, responds with urgency and always helpful and ready to address our questions and concerns. We were completely impressed with her professionalism and customer service. We highly recommend her to anyone looking for an insurance agent who puts customers first. It was definitely a great experience from the start and we are delighted that we made that switch!"
We responded:
"Hi Hilda, Thank you for your kind words and letting me know that you receive good service. Take care, Phil Bertetta"
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Michael Belmessieri

July 29, 2025

5  out of  5
rating by Michael Belmessieri
"The staff at the State Farm agency have been absolutely great in all of my insurance needs for an excess of 40 years."
We responded:
"Thank you Mike for this wonderful review. It is a pleasure having you a policyholder all these years."
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jan walli

July 8, 2025

5  out of  5
rating by jan walli
"Working with State aFarm Insurance through the Offices of Phil Bertetta has been a wonderful experience. We had car insurance and life insurance for a number of years… Phil and his staff were always professional, knowledgable, and easy to work with!"
We responded:
"Thank you for your kind words, Jan! Appreciate you and for taking the time to write this review. Take care!"
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Kiela Lara Conway

June 19, 2025

5  out of  5
rating by Kiela Lara Conway
"I HIGHLY recommend Phil Bertetta and his team in San Francisco! I have been working with them for 20 years and I am so impressed with every agent. Karen, Stephanie, and Dian are outstanding women and they have taken amazing care of our family and insurance needs. They are hard working, friendly, smart and efficient! If you are looking for an OUTSTANDING insurance policy and support, please contact Karen, Stephanie and Dian at Phil Bertetta in San Francisco!"
We responded:
"Hi Kiela! Thank you for this great review. We appreciate the trust and loyalty. We are here for you. You can call, text, or email us anytime."
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Shannon Murray

June 16, 2025

5  out of  5
rating by Shannon Murray
"Phil Bertetta and his associate Dian are awesome. We've been with them 20+ years and are very happy with how responsive they are."
We responded:
"Thank you, Shannon for this wonderful review. We appreciate your business and loyalty. "
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Michael Johnson

June 16, 2025

5  out of  5
rating by Michael Johnson
"Office is very responsive to request and will quickly research any questions I have."
We responded:
"Thank you, Michael. We hope you enjoy your new ebike. We appreciate your business. "
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maribel jaldon

June 12, 2025

5  out of  5
rating by maribel jaldon
"Professional agents"
We responded:
"Thank you, Maribel. All the best to you!"
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Liam Adelman

June 11, 2025

5  out of  5
rating by Liam Adelman
"Phil's office has been a reliable partner providing my family insurance services for many years. Everything from renters, auto coverage and home insurance."
We responded:
"Thank you, Liam for taking the time to write us a review. We appreciate your business and loyalty. "
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gowtham2403

June 10, 2025

5  out of  5
rating by gowtham2403
"I’ve had a great experience with State Farm so far. The customer service is friendly, helpful, and easy to reach. Setting up my auto insurance was quick and smooth, and they explained everything clearly. I especially appreciate how easy it is to manage my policy online and through the app. Although I didn’t need to file a claim, they were always responsive to my questions and very transparent about coverage and costs. Definitely one of the more reliable and trustworthy insurance providers I’ve worked with. Highly recommend!"
We responded:
"Thank you Gowtham for this wonderful review. We appreciate your feedback. "
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Theodore Craig

May 22, 2025

5  out of  5
rating by Theodore Craig
"Quick response, always available and explains key aspects of policies."
We responded:
"Hi Ted! Thank you for this 5-star review. We appreciate your feedback."
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Brian Purchia

May 9, 2025

5  out of  5
rating by Brian Purchia
"We've had the pleasure to work with Stephanie and the team for years! Such wonderful customer service. Recommend the team highly!"
We responded:
"Hello Brian! Thank you for your kind words. We appreciate your feedback and continued loyalty."
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antoinette Badra

May 9, 2025

5  out of  5
rating by antoinette Badra
"I’ve been with phil State Farm insurance for more than 32 years. The whole office group are excellent Phil, Stephany, Karen and Diane are excellent very pleasant and helpful ."
We responded:
"Hello Antoinette! That is very nice of you to say. Thank you for your loyalty all these years."
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D Schumm

May 1, 2025

5  out of  5
rating by D Schumm
"Phil Bertetta's office is friendly, always accessible, prompt with their replies and always, always very helpful answering insurance questions. They were proactive on a recent insurance claim and were able to reach a decision in my favor. I was not not expecting it and am very grateful. The staff in this insurance office are the BEST that I ever worked with. 5 stars for them!"
We responded:
"Hello Dan! Thank you for your kind words and feedback. We appreciate your business."
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Jeffrey Cole

April 16, 2025

5  out of  5
rating by Jeffrey Cole
"Phil Barretta State Farm insurance has been a great companion to me as I navigate through the housing insurance world. Most of my life I have been been living Overseas and therefore trust them to make the right decisions for me. For the last decade, they have done just that. I highly recommend his agency to anyone looking for a reliable and helpful Insurance agent. Special thanks goes to Stephanie Lai who also does a fantastic job at the agency."
We responded:
"Thank you for Jeff for taking the time to write this wonderful review. We appreciate the kind words and loyalty. "
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Cynthia Hoo

March 31, 2025

5  out of  5
rating by Cynthia Hoo
"Thank you, Dian, for doing a recalculating of my car’s mileage and lowering my premium. You went that extra mile (no pun intended) for me and it’s much appreciated."
We responded:
"Thank you, Cynthia for this review. I am glad we were able to help you with the mileage usage on your vehicle."
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Thomas Raffetto

March 31, 2025

5  out of  5
rating by Thomas Raffetto
"Phil Bertetta and his office staff have always been very helpful to us for over 30 years. They return calls within the same day and are pro-active in looking for ways to help us save money and still ensure we are covered with the right level of insurance whether it is for our cars, home, or life insurance."
We responded:
"Thank you, Tom for a great review. We appreciate your loyalty for over 30 years. We strive in providing the best possible service to our policyholders."
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Tom Hicks

March 6, 2025

4  out of  5
rating by Tom Hicks
"Stephanie and the State Farm team are very capable and professional. They made the process of purchasing a new auto policy simple and easy."
We responded:
"Thank you Tom. Welcome to our office. We appreciate you taking the time to write this nice review. "
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Richard S

February 28, 2025

5  out of  5
rating by Richard S
"I’ve been with Phil’s office for a while now (Dian and Stephanie are great!), and am happy to recommend this office for their personal and professional service and commitment to my varied insurance needs. If you’re shopping around for insurance, give ‘em a call. I’m glad I did."
We responded:
"Thank you Richard for this nice review. We strive to provide the best service possible. "
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David Bass

February 15, 2025

5  out of  5
rating by David Bass
"Stephanie and the team are super helpful at State Farm. I have been a customer of Phil Bertetta's office for over 20 years. They are very focused on providing the best options for my homeowners insurance coverage. I recommend them all the time."
We responded:
"Thank you, David for taking the time to write this review. We strive to provide excellent service."
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Ron Chan

October 28, 2024

5  out of  5
rating by Ron Chan
"Karen & Stephanie are always very responsive to my questions. My family and I have been with Phil for over 40 years!"
We responded:
"Thank you, Ron for this wonderful and your loyalty to our office all these years. "
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Larry Piaskowy

October 2, 2024

5  out of  5
rating by Larry Piaskowy
"Dian and the team here are fantastic. Alway the most helpful in stressful situations."
We responded:
"Thank you. Larry for your kind words. "
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MITCHELL MERRICK

October 2, 2024

5  out of  5
rating by MITCHELL MERRICK
"This office is so caring. I love Diana, Karen and Stephanie. They always go the extra mile. I was a client of Dick Russell's and when he retired I moved over to Phil Bertetta. I have been with this office since moving here in 1991. They have helped me with all accidents, renter's insurance and most things keeping me up-to-date with my car insurance. If you join them you will love them. Nothing, but great service."
We responded:
"Thank you, Mitchell for this wonderful review. We appreciate your loyalty all of these years. "
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Chris Randall

October 1, 2024

5  out of  5
rating by Chris Randall
"The folks at Phil's office offer fast and friendly quotes and service."
We responded:
"Thank you, Chris for this review!"
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Addie Roden

September 25, 2024

5  out of  5
rating by Addie Roden
"Phil and his team were always readily available to help, knowledgeable, and pleasant to work with!"
We responded:
"Thank you, Addie for your kind words. We appreciate your support and feedback. "
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Neal Snyder

September 18, 2024

5  out of  5
rating by Neal Snyder
"I have a history with Phil’s office going back to 1988, and have stuck with him because of the quick, responsive, detailed help and advice I’ve received. I have fond memories of my kids being encouraged with a light touch to be responsible drivers when they turned 16 Advice and choices are always laid out with clarity. I recommend them unconditionally. Second entry a year or two later: Still great , thoughtful, experience"
We responded:
"Thank you so much for your kind words and positive review. Your loyalty means a lot to me and my staff. We will continue to give you the best service we can. "