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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Greer

May 23, 2024

5  out of  5 rating by Nick Greer
"Great service. Very considerate. Stephanie is so helpful!"
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Martin Mennen

May 16, 2024

5  out of  5 rating by Martin Mennen
"Consistently excellent timely service!"
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Zach Hauser

May 6, 2024

5  out of  5 rating by Zach Hauser
"The staff at this office (in particular, Stephanie and Dian!) are amazing. It's profoundly reassuring to know that if I ever have a question or need help navigating the complexities of insurance, they're just a phone call away. They're generous with their time and are happy to take as long as you need to explain details and offer sound advice."
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Shannon Wing

April 25, 2024

5  out of  5 rating by Shannon Wing
"We've worked with the agents here for years and they have always been super responsive and helpful. I want to give a shout out to Dian especially for giving me the heads up before any rate changes and helping to keep rates as low as possible. It is very clear when talking to her that she has a lot of empathy for customers, and is very pleasant to work with!"
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Brian Carr

April 10, 2024

5  out of  5 rating by Brian Carr
"I have been insured through Phil Bertetta's State Farm agency for over 20 years now. They work with me to ensure I get the fairest rates for coverage and I feel like they truly know me as a person. Even though we don't talk often, I am on a first name basis with everyone in the office because they are so friendly and helpful. You want an agent that has your back and Phil Beretta's office has shown that with me through the years. They have earned my respect and loyalty and I think you'll be rewarded if you decide to use them as your insurance agent."
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stacey h

April 3, 2024

5  out of  5 rating by stacey h
"I have had the best service from them! When I first got my car insurance, I lived in San Francisco, and his office was just down the street from my apartment. In 1985 I bought my house in Marin and was glad to keep him as my agent. He and his office staff has always been there for me. It's almost 40 years now! If there were 6 stars instead of 5, I'd give that!"
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Jerry Byer

March 22, 2024

5  out of  5 rating by Jerry Byer
"If you are looking for an office with people that truly care and believe in looking out for you, I would highly recommend Phil Bertetta as your Stare Farm Insurance Agent."
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Glenn Snyder

March 21, 2024

5  out of  5 rating by Glenn Snyder
"Phil Bertetta and his team has always been highly responsive to our needs regarding new policies, modeling coverage options of policies, and assistance at times of claims. We’ve been working with them for nearly 30 years!"
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john nguyen

March 21, 2024

5  out of  5 rating by john nguyen
"Excellent agent and very helpful every call make to the office."
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El Scott

March 7, 2024

5  out of  5 rating by El Scott
"Phil and his team effectively mange our multiple policies and ask questions or suggest changes to keep rates at realistic levels. They know our needs and are very responsive when we have questions or concerns. We have been with them for decades because others can't match the quality of coverage."
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Mel Ueng

February 23, 2024

5  out of  5 rating by Mel Ueng
"Worked with Phil and his team for over 15 years. The team has always been very responsive and personable when needed."
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Gabriella Lehr

February 7, 2024

5  out of  5 rating by Gabriella Lehr
"Phil and his team have been nothing short of excellent! They are always professional, quick to respond and truly make it feel like they have my best interest at heart. They were even able to significantly reduce my premium by exploring all available discounts and policy options. Each experience with them comes with a can-do attitude and it goes a long way. They truly have a customer for life!"
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Robert Frank

February 2, 2024

5  out of  5 rating by Robert Frank
"Dian took the initiative to correct my bill. We've insured our autos here for years, and expect new customers will get the same service."
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Iris Fluellen

February 1, 2024

5  out of  5 rating by Iris Fluellen
"Dian Dai-Kwong is wonderful to work with. She is extremely patient in explaining how insurance polices and makes it so one understands how insurance policies work. I highly recommend her and State Farm!"
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Peter Storm

February 1, 2024

5  out of  5 rating by Peter Storm
"I have been working with the Phil Bertetta State Farm office for a few decades now. (yes I did mean decades). The quality of the service I get from Phil and his staff is excellent. I use them for a multitude of insurance needs and they are always there for me. I have a special shout out to the staff. Their attention to detail is excellent. Additionally they continually keep me up to date on my insurance needs. No need to shop anywhere else!"
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Christopher Keele

January 19, 2024

5  out of  5 rating by Christopher Keele
"Phil's office jumped-in to help move a significant auto claim forward. Dian acted as liaison between State Farm home office claims dept. and me and was very efficient and effective in completing claims processing and payment. Much appreciated!"
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Suzan Rowland

January 18, 2024

5  out of  5 rating by Suzan Rowland
"I have been a client of Phil Bertetta's since 1981. All of my insurance coverage is through his office. Through the years, Phil, his son Nick and his staff (Karen Martinez) have worked with me to resolve a variety of claims. They are very knowledgeable, supportive and responsive. They have always worked to achieve the best result for me and my family. I cannot recommend Phil and his team highly enough."
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Mandar Borkar

January 16, 2024

5  out of  5 rating by Mandar Borkar
"We have been working with Phil and Stephanie for over a decade now. They have been very responsive and a delight to work with. Highly recommend them."
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arnold oji

January 12, 2024

5  out of  5 rating by arnold oji
"My wife and I have been client's of Phil's for over 30 years. The few times when we had to submit a claim for broken sewer line water damage to our garage or the couple auto fender benders, the experience working with Phil and his team was/is been extremely pleasant and efficient. One always remembers bad service but in this instance, it is the great service and attention that stand out. I've not experienced anything less in the more than 3 decades. I would recommend Phil and his team for your insurance needs."
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Tom Karl

January 10, 2024

5  out of  5 rating by Tom Karl
"Always prompt and friendly, highly recommended. Dian is awesome."
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Rachel Goodwin

January 6, 2024

5  out of  5 rating by Rachel Goodwin
"Phil Bertetta and his office have handled our auto insurance for 31 years, and our home owners insurance for 23 years. He and his office staff are professional, caring, and always helpful. I highly recommend them! Stephanie has always been quick to reply and help us with claims and changes to our policies."
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Bill Boeddiker

December 26, 2023

5  out of  5 rating by Bill Boeddiker
"Everybody in the office is great. Highly recommend."
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Chris Power

December 13, 2023

5  out of  5 rating by Chris Power
"I've been insured by Phil's office for almost 10 years. They are extremely responsive and professional."
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Christopher Ketcham

December 8, 2023

5  out of  5 rating by Christopher Ketcham
"These folks are the real deal! I've worked with Phil, Karen and Stephanie for years and they are like family. They take care of our business and personal insurance policies. The business side keeps them the busiest as they are having to adjust our policy to the needs of our clients. On our personal policy side they provide everything from our auto to umbrella, and everything in between. Seriously, there's not a better firm in San Francisco to attend to your needs! They are so attentive that Phil has even been to our flat to meet us in person! That level of service is unmatched in virtually every industry! Given the option, you should one stop shop here and call it a day!"
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John Hansen

December 1, 2023

5  out of  5 rating by John Hansen
"Phil's office and entire team have served my insurance needs for over two decades. The entire office is incredibly responsive, and has fielded questions and sent required documents (e.g., proof of insurance for home and auto) whenever needed. I know I can always count on Phil's group for sound advice on getting the right coverage and excellent service."